Working with internal and external thinkers in communities

Published in Community Management

Have you ever watched discussions happening in your community where someone shares a thought or opinion, or responds with a message which does not appear to be thought through or doesn’t seem to have any substance?

Often, we frown on this kind of discussion and the person can even be ridiculed for their lack of understanding or clarity - posts get closed down or threads deleted for lack of substance.

How, then, do we cater for those in our communities - like myself - who are external thinkers?

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