Working with internal and external thinkers in communities

Published in Community Management

Have you ever watched discussions happening in your community where someone shares a thought or opinion, or responds with a message which does not appear to be thought through or doesn’t seem to have any substance?

Often, we frown on this kind of discussion and the person can even be ridiculed for their lack of understanding or clarity - posts get closed down or threads deleted for lack of substance.

How, then, do we cater for those in our communities - like myself - who are external thinkers?


Social media in an emergency - Kenyan Interior Ministry maintains calm using Twitter to communicate

Published in Blog

As you may know I've been in Kenya this week, speaking at Joomla!Day Kenya and carrying out some market research.  Today was my last day, so this morning when I went to check out of our apartment I was rather surprised when the reception team told me I wouldn't be flying anywhere!  There had been a massive fire at the main airport in Nairobi which started at 5am - at first I thought they were pulling my leg, but then I saw the photos ... it really is quite a miracle that nobody was hurt - but it looks like the majority of the airport has been destroyed.

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